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Prices Prices shown are without tax (VAT). For orders from outside Canada the price shown is identical to the price you pay. Your local customs office should then add VAT as applicable for your country. It happens frequently that customs does not look at a shipment sent via normal post or does not charge any fee but that is fairly random and out of our control. Be happy when this happens but don't take it for granted. Where is Tuxgraphics? Tuxgraphics is at the moment on the east coast of Canada. See contact page for details. Payment Payments are normally processed via worldpay.com or paypal.com (you can choose). We accept all major credit cards. For German customers it might be quite common to pay via direct bank transfer (Überweisung). You can pay with direct bank transfer (direct deposit into our German account). This form of payment can also be used by other customers within the European Union since most Banks in the EU charge nothing or very little for bank transfers within the EU. Bank transfers from outside of Germany may however take 5-10 days. We ship normally the next working day after we have received your payment. Shipping cost We charge only for the actual shipping cost. There are no additional handling or packaging fees. Our shipping calculator will calculate the shipping cost according to weight and location when you go to the check-out. You can see how much you have to pay before you actually order. The following are example charges for shipping using normal post: item Canada USA Germany, France, etc... 1 x Tux Sticker 1.15 Can $ 1.94 US $ 2.45 Euro 1 x AVR ethernet board and components 11.99 Can $ (trackable) 6.80 US $ 5.71 Euro The above prices are shipping charges using normal post. We offer also the possibility to send orders with TNT-express which is trackable world wide. Shipping prices may change at any time. The amount shown for shipping at checkout is the actual price you'll pay for shipping. How long does it take? We ship normally the next working day after you have completed and payed your order. Our default way of shipping is with Canda Post airmail. We offer also the possibility to ship with TNT-express. TNT-express has transit times of about 3-4 days to most desitnations in the world. It is trackable door to door. Average mail transit times for shipments to different countries using Canda Post: destination transit time Europe 80% in 2 Week Canada 80% in 3 days USA 80% in 2 weeks Australia 70% in 2 weeks New Zealand 40% in 2 weeks, 90% in 3 weeks Israel 90% in 10 days

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