tuxgraphics terms & conditions
We are committed to ensuring our clients a secure and enjoyable
online shopping experience. We do not rent, sell or give out
our client's information.
To buy something in our shop you need to accept our terms and
conditions. We don't accept other conditions and don't need to
reject to other terms and conditions when we receive them.
When we receive your order we send you a confirmation email.
You have to check whether everything is listed there correctly.
You will receive a second email notifying you when we
have sent your order out.
If it is impossible for us to fullfill your order we will let
you know as soon as possible and will refund your money already
Even though we do also sell products for children you need to
be an adult to order our products.
Our shop is located in Canada and the online shop shipping calculator
is setup to ship to the following countries:
We will add more destinations as requests are coming in.
live somewhere else and you want to buy some of our
products then you can write us an email to discuss the shipping
- All European countries
- Australia & New Zealand
- Brazil, Chile, Iceland, Mexico, Turkey
- South Africa
How long do we need to process the order?
We will normally send your order out the
next working day after completion of payments.
We charge for the actual shipping cost. There are no additional
handling or packaging fee. Our shipping calculator will
calculate the shipping cost according to weight and location
when you go to the check-out.
Shipping is via normally via Post Canada airmail.
The following are example charges for shipping with Post Canada:
||Germany, France, etc...
|1 x Tux Sticker
|1 x AVR ethernet board and components
||11.62 CAD (trackable)
Shipping prices may change at any time. The amount shown for
shipping at checkout is the actual price you'll pay for
Risk of loss
All items purchased from tuxgraphics.org are made pursuant to a
shipment contract. This means that the risk of loss and title
for such items pass to you upon our delivery to the carrier.
We offer the following payment options:
- credit cards using worldpay.com
- paypal.com and credit cards using paypal.com
- direct bank transfer (Überweisung) for Europe to our German bank account
All orders are processed once they are paid in full.
All items can be returned within one month. They must be undamaged
and in original condition. All items must be sent back with
sufficient postage. Contact us via email before you return
You have a warranty of 2 years except for commodities like e.g.
calendars. The warranty begins upon arrival of the product. We
don't give warranty if you use the products improperly.
Our Address is
Our email address is:
Please contact us via email; especially when it is urgent.
If one of the above clauses doesn't apply the other clauses